Michael Pascual IT Expert | Freelance IT Consultant Taguig City, Philippines | 09178349452 | mapascual@gmail.com

Executive Summary: Accomplished IT Head and Freelance IT Consultant with over 25 years of IT experience and 12+ years leading high-performing teams. Proven track record of building complex IT infrastructures from scratch, slashing operational costs by 50%, and maintaining strict PCI DSS and HIPAA compliance standards across enterprise environments.

Core Competencies

  • Infrastructure & Facilities: Complete IT infrastructure setup, Call Center/BPO facility setup, and remote server administration.
  • Systems Administration: 20+ years of managing Linux (security-focused) and Microsoft Windows environments (Active Directory, DHCP, DNS, Email).
  • Network Security & Compliance: 18+ years in network administration, Firewall configuration, IDS/IPS management (Graylog, Wazuh), and executing VAPT, IVA, and ASV compliance protocols.
  • Cloud & Telephony Solutions: Cloud management across AWS, OVH, and VPS; Google Workspace administration; specialized telephony deployment using Asterisk and Vicidial dialer systems.

Technical Toolkit

  • Operating Systems: Security-oriented Linux, Microsoft Windows
  • Security & Testing Tools: Graylog, Wazuh, IDS/IPS, VAPT, ASV, Wireshark, Kali Linux
  • Cloud & Productivity: AWS, OVH, VPS, Google Workspace
  • Telephony & Web: Asterisk, Vicidial, Open-source web development

Professional Experience

IT Head | s-Scribir Inc. (esi) — Makati City

Jan 2012 — 2022

  • Directed a high-performing IT team delivering major projects on time and within budget.
  • Engineered an IT budgeting framework that slashed overall IT costs by 50%.
  • Established organizational IT best practices, security policies, and vendor contract negotiations.
  • Served as Information Security Officer, securing PCI DSS certifications for key clients.

Sr. Systems & Network Administrator | e-Scribir Inc. (esi) — Makati City

Dec 2006 — Dec 2011

  • Engineered secure network infrastructures and minimized downtime via optimized server protocols.
  • Deployed firewalls and IDS/IPS tools to mitigate security risks and protect sensitive data.
  • Conducted continuous network threat monitoring and rapid countermeasure execution.

Prior Career History

  • Systems & Network Administrator | iScribe Transcription Solutions, Inc. (Feb 2006 — Nov 2006)
  • IT Specialist | e-Scribir Inc. BPO (Jan 2003 — Feb 2006)
  • Systems Administrator | Vantage Information Services, Inc. (Jan 2002 — Jan 2003)
  • Service Engineer | PC Tech Inc. / PLDT (Feb 2000 — Aug 2001)
  • Y2K Personnel | PC Tech Inc. / PLDT (Nov 1998 — Dec 1999)

Education

Graduate | Pateros Technological College (TUP), Metro Manila (1996 — 1998)